Governance framework in development

Certification Trust

Governance, Impartiality & Policies

The essential controls, responsibilities and public documents supporting fair and defensible professional certification.

Governance Model

Clear authority and controlled decisions.

Polaris Micro LLC owns and maintains the certification schemes and retains authority over certification decisions delivered through Polaris Micro Institute.

Certification Authority

Polaris Micro LLC approves scheme requirements, assessment controls, certification decisions, credential status and material programme changes.

SCHEME OVERSIGHT

Defined requirements

Role profiles, Bodies of Knowledge, examination blueprints and maintenance requirements are controlled and reviewed.

OPERATIONAL CONTROL

Consistent administration

Candidate, examination, records and credential processes follow approved procedures.

Impartiality

Training does not control certification.

Commercial, training and partner relationships must not compromise examination outcomes or certification decisions.

01

Role separation

Training delivery and certification authority have distinct responsibilities.

02

Conflict controls

Actual and potential conflicts of interest are identified and managed.

03

Fair treatment

Requirements are applied consistently without improper influence.

04

Independent decisions

ATPs and instructors do not award or withdraw Polaris credentials.

Certification Integrity

Controls across the credential lifecycle.

The framework is being developed to support secure assessment, reliable records and responsible credential use. Certification schemes will be periodically reviewed for technical relevance and governance quality.

  • Candidate identity and eligibility checks
  • Controlled examination development
  • Secure delivery and proctoring
  • Documented certification decisions
  • Credential status and verification
  • Confidentiality and records protection
  • Continuing competence and renewal
  • Misuse investigation and corrective action

Candidate Rights

Complaints and appeals remain separate.

Formal certification matters will use dedicated controlled routes, separate from commercial or training enquiries. These submission channels will be activated with the approved procedures.

COMPLAINTS

Service or conduct concerns

A formal route for concerns about certification activities, services, processes or relevant conduct.

APPEALS

Eligible certification decisions

A formal route for requesting review of an eligible decision under the approved appeals procedure.

Pre launch status: Dedicated complaint and appeal submission channels are coming soon. Submitting a complaint or appeal will not result in discriminatory action.

Certification Trust

Clear requirements. Fair decisions. Verifiable credentials.

Explore the certification process or review the credential verification approach.